Privacy Policy

Last Updated: May 20, 2026

Cyber Secure Online LLC (“CSO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you interact with our websites, services, assessments, applications, automation systems, and communication platforms.

Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Business address
• Billing information
• Device and network information
• Assessment or form responses
• Support requests and communication history
• Files, screenshots, images, or videos you choose to share

Information Collected Automatically

When you use our websites, applications, or services, we may automatically collect technical and operational information such as IP address, browser type, device information, operating system, network details, security posture information, application usage, diagnostic data, cookies, analytics data, and session interaction data.

How We Use Information

We use collected information to:

• Deliver requested products, services, audits, and support
• Provide cybersecurity guidance and operational visibility insights
• Improve our platforms, assessments, and customer experience
• Detect, investigate, and prevent fraud, abuse, malware, or unauthorized activity
• Develop security intelligence and operational analytics
• Communicate with you regarding services, updates, and support
• Fulfill contractual and legal obligations
• Maintain business continuity and platform integrity
• Provide information about relevant services or offerings
• Comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties.

We may share information with trusted contractors, vendors, service providers, technology platforms, legal authorities when required, successors or acquirers in the event of a business transfer, or parties necessary to protect the rights, property, systems, or safety of CSO, our clients, or others.

Data Retention

We retain personal information only as long as reasonably necessary to deliver services, maintain records, resolve disputes, enforce agreements, and meet regulatory, accounting, tax, security, or legal obligations.

When information is no longer required, we will securely delete, anonymize, or isolate it according to applicable retention standards.

Security Measures

Cybersecurity and operational protection are foundational to our business. We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our websites and systems may use cookies, analytics tools, and similar technologies to improve website functionality, analyze platform usage, maintain session security, personalize user experience, and support operational performance.

You may control cookie preferences through your browser settings.

Children’s Privacy

Our services are intended for business and professional use and are not directed toward children under 13 years of age.

If services involve devices or systems used by minors, parental or legal guardian consent is required where applicable.

California Privacy Rights

California residents may have additional privacy rights under applicable California law, including the right to request information regarding certain disclosures of personal information.

To submit a privacy-related request, please contact us using the information below.

Third-Party Links and Services

Our websites or communications may contain links to third-party platforms, applications, or services. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, regulatory, or technology changes. Updated versions will be posted on our website with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact: